Your questions about GoGoMed answered.
Find clear, helpful answers about our consultation process, prescriptions, delivery, and pricing. If you’re new to alternative healhcare, this is the best place to start.
Not sure if alternative healthcare is right for you?
Take a quick eligibility check or book a consultation with one of our practitioners.
Frequently asked questions
No. We pride ourselves on transparency. The price you see is what you pay for that consultation. If there are ongoing costs (e.g. for medications, delivery, or repeat services), we will disclose them clearly before you commit.
Yes, you can reschedule or cancel. Please do so at least 24 hours in advance to avoid forfeiting your consultation fee (or to reschedule without penalty). Contact us via phone or email to make changes.
We offer a free eligibility screening (fast online assessment) to help determine whether the services provided by GoGoMed are appropriate for your health goals. There’s no obligation or cost to complete this step.
We organise express, discreet delivery within Australia. Delivery is typically next day for NSW and VIC, and within 48 hours for QLD, SA, and TAS. Remote areas may take longer.
Medication costs vary depending on your treatment plan and the prescriptions your practitioner recommends. After your consultation, we’ll provide you with a clear breakdown of expected costs before proceeding.
For the Initial Consultation, you’ll get a 30-minute session covering your medical history, a detailed treatment plan, and recommendations for safe and effective use.
For a Review Consultation, we re-assess progress, adjust your treatment, and manage prescriptions as needed.
You’ll pay when you book your consultation—after your eligibility screening. We require payment up front to secure your appointment.