Accessing Alternative Healthcare With GoGoMed

GoGoMed provides simple, secure, fully online access to alternative healthcare. From a quick test to check your eligibility, to consultation, prescription, and Australia-wide delivery, we aim to make the process simple while providing high-quality clinical care every step of the way.

Close-up of a doctor pointing to a document on a clipboard while a patient listens, with both hands visible on a table.

Step 01

Free Eligibility Assessment

Check whether alternative healthcare may be right for you with our quick online assessment. This helps our clinical team understand your needs ahead of your consultation (this doesn't guarantee treatment or a prescription).

close-up of woman's hands using mobile phone

Step 02

Book an Online Consultation

Book a Telehealth appointment with a registered practitioner at a time that suits you via our online booking system. Same-day slots are often available.

Our secure booking system makes it easy to attend a Telehealth appointment. Simply select a preferred date and time, and fill out our online onboarding questionnaire to get started.

close up of health practitioner on a telehealth consultation

Step 03

Speak with an AHPRA-Registered Nurse or Doctor

During your Telehealth consultation, you'll speak with an AHPRA-registered practitioner.
Your clinician will discuss with you:

• Your current health situation and medical history

• Previous treatment you've tried and the medication you've been taking

• Your health goals and expectations

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Step 04

Receive Your Personalised Treatment Plan

If clinically appropriate, your clinician will provide a treatment plan outlining the appropriate treatment options, correct dosage, follow-up schedules, and any subsequent management or monitoring required.

Cheerful young woman sat on sofa whilst on video call

Step 05

Secure, In-House Prescription Processing

Prescriptions are sent directly to our integrated pharmacy for review and processing. We will reach out to you after your appointment to confirm your prescriptions and proceed with dispensing and ordering.

Keeping the process in-house reduces delays and guarantees prescriptions are handled securely, safely, and in accordance with Australian healthcare and pharmacy regulations.

Person holding a tablet in one hand and a stylus in the other, with a laptop and notebooks on a wooden table.

Step 06

Pharmacist Review & Dispensing

Our pharmacy team will:

• Verify your prescription

• Answer questions about your medication and its safe use

• Ensure your medication is prepared and dispensed accurately

Every prescription is checked to ensure the highest product quality and safety for our patients.

A discreet parcel package being prepared to send

Step 07

Fast, Discreet Delivery

Orders are securely packaged and tracked from dispatch. We deliver anywhere in Australia via Priority Shipping, with deliveries usually arriving within 24 hours in state capitals and major urban centres, and up to 48 hours elsewhere in Australia.

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Step 08

Ongoing Care & Repeat Prescriptions

Your healthcare doesn’t end after the first consultation.

For ongoing care, you can:

• Request a repeat prescription if appropriate

• Book follow-up consultations

• Review a treatment plan as your health changes

• Discuss any questions or concerns with our clinical team

Follow-up appointments may be booked to review treatment plans, assess progress and make changes to your care.

Why Choose GoGoMed?

GoGoMed provides an end-to-end service combining secureTelehealth consultations with a registered clinician, and qualified pharmacistsin our in-house pharmacy to make accessing alternative healthcare simple andconvenient.

Our service includes:

Convenient online consultations with AHPRA-registered clinicians

Personalised treatment plans and secure prescription management

Fast, discreet Australia-wide delivery

In-house pharmacy dispensing