Accessing Alternative Healthcare With GoGoMed
GoGoMed provides simple, secure, fully online access to alternative healthcare. From a quick test to check your eligibility, to consultation, prescription, and Australia-wide delivery, we aim to make the process simple while providing high-quality clinical care every step of the way.

Step 01
Free Eligibility Assessment
Check whether alternative healthcare may be right for you with our quick online assessment. This helps our clinical team understand your needs ahead of your consultation (this doesn't guarantee treatment or a prescription).

Step 02
Book an Online Consultation
Book a Telehealth appointment with a registered practitioner at a time that suits you via our online booking system. Same-day slots are often available.
Our secure booking system makes it easy to attend a Telehealth appointment. Simply select a preferred date and time, and fill out our online onboarding questionnaire to get started.

Step 03
Speak with an AHPRA-Registered Nurse or Doctor
During your Telehealth consultation, you'll speak with an AHPRA-registered practitioner.
Your clinician will discuss with you:
• Your current health situation and medical history
• Previous treatment you've tried and the medication you've been taking
• Your health goals and expectations

Step 04
Receive Your Personalised Treatment Plan
If clinically appropriate, your clinician will provide a treatment plan outlining the appropriate treatment options, correct dosage, follow-up schedules, and any subsequent management or monitoring required.

Step 05
Secure, In-House Prescription Processing
Prescriptions are sent directly to our integrated pharmacy for review and processing. We will reach out to you after your appointment to confirm your prescriptions and proceed with dispensing and ordering.
Keeping the process in-house reduces delays and guarantees prescriptions are handled securely, safely, and in accordance with Australian healthcare and pharmacy regulations.

Step 06
Pharmacist Review & Dispensing
Our pharmacy team will:
• Verify your prescription
• Answer questions about your medication and its safe use
• Ensure your medication is prepared and dispensed accurately
Every prescription is checked to ensure the highest product quality and safety for our patients.

Step 07
Fast, Discreet Delivery
Orders are securely packaged and tracked from dispatch. We deliver anywhere in Australia via Priority Shipping, with deliveries usually arriving within 24 hours in state capitals and major urban centres, and up to 48 hours elsewhere in Australia.

Step 08
Ongoing Care & Repeat Prescriptions
Your healthcare doesn’t end after the first consultation.
For ongoing care, you can:
• Request a repeat prescription if appropriate
• Book follow-up consultations
• Review a treatment plan as your health changes
• Discuss any questions or concerns with our clinical team
Follow-up appointments may be booked to review treatment plans, assess progress and make changes to your care.
Why Choose GoGoMed?
GoGoMed provides an end-to-end service combining secureTelehealth consultations with a registered clinician, and qualified pharmacistsin our in-house pharmacy to make accessing alternative healthcare simple andconvenient.
Our service includes:
Convenient online consultations with AHPRA-registered clinicians
Personalised treatment plans and secure prescription management
Fast, discreet Australia-wide delivery
In-house pharmacy dispensing